Research proposal Example | Topics and Well Written Essays - 1500 words

Research Proposal Example Increased sales is one of the potential benefits of customer relationship managent and results from identification and utilization of customers’ needs. Market expansion and higher profit margins are other benefits that organizations may reap from implementing customer relationship management. In addition, developing an understanding of customers’ needs ensures utility among the customers, a factor that also ensures customer retention and even marketing through customers’ testimonies. Customer relationship management also has an ultimate effect of decreasing an organization’s sales and other marketing expenses (Chaturvedi 2009, p. 5). Different approaches and techniques, however, exist that determine banks’ application of customer relationship management and may be a factor to the current trend in application of the management approach in the financing sector and establish a difference in application of customer relationship management by different t ypes of players in the sector (Rai and Singh 2012, n.p.). The study focuses on the current trend among banks and micro-finance institutions in the United Kingdom. Customer relationship management offers numerous advantages towards competitive advantage, should an organization implement it. This study seeks to investigate the use of the management towards these benefits with the aim of identifying possible inefficient application and creating awareness among the target organizations towars higher competitiveness and customer utility. Identifying trend in application of the managent and comparing this with trends in applicable technologies for customer relationship management will help inform the target population of necessary changes in the applications. In addition, understanding applications of customer relationship management, as applied by banks and other micro-finance organizations, will help in integrating techniques in the management branch, and

Taiwan and the One Country, Two Systems Essay Example | Topics and Well Written Essays - 2500 words

Taiwan and the One Country, Two Systems - Essay Example After the Second World War, the Republic of China, led by their leader by then, was the governing polity in the island. Following the Chinese civil war in 1949, the government of the Republic of China withdrew their control of Taiwan. In 1952, Japan officially renounced all territorial rights in San Francisco Peace Treaty. The KMT ruled Taiwan as a single party state for four decades, until democracy was realized in the 1980s. These reforms which were instigated by Chiang Ching-Kuo who was then the leader in the mainland China were continued by his predecessor Lee Teng-hui, which eventually led to the first presidential election in the island in 1996. Until today, the island is a democracy with a presidential system of governance. History and creation of â€Å"one country, two systems† policy (Deng Xiaoping) â€Å"One country, two systems â€Å"translated as â€Å"one China, two systems† is a constitutional principle that was established by Deng Xiaoping. Deng Xiaoping was an executive leader of the People’s Republic of China. His purpose in formulating this principle was major to reunify China during the early 1980s. This leader gave suggestions for the establishment of only one China, but different regions such as Macau, Taiwan, and Hong Kong to retain their capitalist political and economic systems while the rest of China to remain on a socialist system. Under this principle, Macau, Taiwan, and Hong Kong regions should go on with their legal, political, financial or economic affairs including how they relate to other foreign states.